Using AI voice dialogue, customer support can be provided 24 hours a day, 365 days a year, without human intervention, which contributes to reducing the number of man-hours required for responding to inquiries, resolving labor shortages at companies, and strengthening customer contact points in remote work environments. Depending on the content of the conversation, it is also possible to transfer the call to a human representative.
AI Avatar AOI
An AI voice dialogue avatar that can be used on various devices, including in the metaverse.
Our unique AI system automates customer service through natural dialogue
It is an AI voice dialogue avatar that can be used in the metaverse and signage. By linking our unique dialogue system with ChatGPT, it is possible to reproduce the character's personality and speaking style while providing flexible and diverse responses.
real timeIn the cloud
Task
There is a shortage of staff to handle inquiries
Although there is a demand to respond to customer inquiries 24 hours a day, 365 days a year, it is difficult to meet this requirement due to a shortage of manpower.
解决
AI-based automation and unmanned response
"AI Avatar AOI" uses AI voice dialogue to handle customer inquiries 24 hours a day, 365 days a year, unmanned. This contributes to reducing the number of man-hours required for responding to inquiries and resolving labor shortages, and also strengthens customer contact points in remote work environments.
Task
Recreating the character's personality and speech patterns
I would like to contribute to building the company's brand by speaking in a way that matches my personality and expressing myself in a way that matches the company's mascot character.
解决
Integration of ChatGPT and our own dialogue system
By linking ChatGPT with our unique dialogue system, we can reproduce the character's personality and speech style naturally, allowing for customization according to the user and providing a consistent customer experience.
Our unique AI system automates customer service through natural dialogue!
AI automates customer support, allowing 24/365 support
ChatGPT × Unique dialogue system to recreate characters
By linking the unique dialogue system of "AI Avatar AOI" with OpenAI's conversation generation AI "ChatGPT API", we have achieved higher quality AI dialogue. We provide an unprecedented customer experience with natural, human-like conversations and movements that faithfully reproduce the original character settings such as personality, catchphrases, and expressions.
With the latest AI avatar solutions, users can customize the avatar's appearance and voice synthesis to suit their needs, and can adjust the character's appearance, personality, and other aspects to reflect their own company's character settings, as well as add dictionary registration functionality to accommodate industry talk. This allows companies to breathe new life into the characters they have carefully nurtured.
Abundant functions for a wide range of uses
- Filtering function: Avoid terms and responses that are not in keeping with the worldview
- Dictionary registration function: Highly accurate recognition of technical terms and proper nouns
Multi-device support
You can choose from a variety of devices depending on your purpose and usage.
PC
Smartphone
Digital Signage
VR/Metaverse
The social VR app "VRChat" allows users to experience the potential of "AI Avatar AOI," and allows the AI avatar to express a variety of emotions and guide users around the world.
Greet people when they approach
Go to Purpose
Easily check and edit dialogue content with a simple management screen
You can check and edit the voice recognition results and auto-reply content at any time from the management screen. By analyzing the data, you can use it for marketing, etc.
Can be used in a variety of business situations
Notices
For information on how to use the TrueDepth API and captured images in AI Avatar AOI, please see the following page.
https://www.advanced-media.co.jp/privacy/ai-avatar-aoi/
AI voice dialogue avatar
Customer service of the future!
We provide one-stop support from the consideration stage to post-implementation. Please feel free to contact us for any inquiries.