Privacy Policy
Privacy Policy
In recent years, with the penetration of the Internet and cloud services into society, huge amounts of data are being exchanged on the Internet every day, and the existence of so-called big data and its management have become an issue. In addition, the risk of unauthorized leakage and use of personal information is increasing, and the need to protect personal information, which is an important asset of individuals, is increasing.
In light of this social background, as a company that develops software using voice recognition technology and engages in solutions and cloud businesses, we recognize the importance of responding to the trust of both the individuals providing personal information and our customers. In order to further raise awareness of personal information and privacy protection, we have established the following "Personal Information Protection Policy" based on the Japanese Industrial Standard "Personal Information Protection Management System Requirements (JIS Q 15001)," and will thoroughly inform all of our officers, employees, and other business personnel, and strive to operate our business appropriately in accordance with the policy.
- Our company has established a personal information protection management system that complies with the "Personal Information Management System Requirements (JIS Q 15001)" and complies with this.
- When acquiring, using, and providing personal information, we will handle it safely and appropriately, taking into consideration our business content and business objectives.
- Our company will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the consent of the person in advance, and will take measures to do so.
- When our company is entrusted with the handling of data, including personal information, in connection with software development and operation work, we will only use it within the scope of the purpose of use, in accordance with the agreement with the customer.
- The Company will strictly manage and store personal information provided by Customers and that it has acquired, and will take measures to prevent and correct the leakage, loss, or damage of such personal information (including personal information that the Company has acquired or is about to acquire).
- If we receive inquiries regarding personal information from individuals, we will respond without delay.
- When we receive complaints or consultations from individuals regarding the handling of personal information, personal information protection management system, and personal information protection policy, we will respond appropriately and promptly.
- We will not only comply with the Japanese Industrial Standard "Personal Information Protection Management System Requirements (JIS Q 15001)", but also with laws, regulations, national guidelines and other standards regarding the handling of personal information.
- Our company will continuously review and improve the personal information protection management system that complies with the "Personal Information Protection Management System (JIS Q 15001)" even after its formulation and implementation.
(Contact: Personal Information Protection Manager privacy@advanced-media.co.jp）
Enactment date April 2004, 8
Last revised January 2024, 9
Advanced Media, Incorporation.
Kiyoyuki Suzuki, Representative Director, Chairman and President
Advanced Media Co., Ltd. is a Privacy Mark certified business. Based on the Privacy Mark certification standards "Personal Information Protection Management System Requirements (JIS Q 15001)" and the "Act on the Protection of Personal Information" (hereinafter referred to as the "Personal Information Protection Act"), we are announcing the following matters.
Name and address of business operator and name of representative
Name: Advanced Media Co., Ltd.
Address: 1nd floor, Sunshine 1, 60-42-XNUMX Higashiikebukuro, Toshima-ku, Tokyo
Representative: Kiyoyuki Suzuki, Representative Director, Chairman and President
Job title, affiliation and contact details of personal information protection manager
Position: Head of Management Promotion Headquarters
Contact address: 03-5958-1031
Objective of obtaining personal information
We hereby announce the purposes for which we will use the following personal information that we collect:
| Types of personal information | purpose of use |
| Personal information about you | ● To inform customers about our products, services, events, etc. ● To respond to customer inquiries regarding our products, services, etc. ● To send our products to customers ● To provide our services to you - To bill customers for product prices, service fees, etc. ● To enter into and perform a contract with you. ● For research and development, quality improvement, and research and analysis of our products and services |
| Personal information related to business partners | - To enter into and fulfill contracts with business partners ● To contact you regarding consultations and confirmations regarding transaction details ● To implement various measures and provide various conveniences to build and maintain smooth relationships with business partners. |
| Personal information about our employees | ● For the selection of post-employment assignments and general personnel and labor management ● For payroll calculation work ● For social insurance business ● To carry out internal business processes, administrative procedures, and administrative communications ● To manage your health |
| Personal information about applicants for recruitment activities | ● To contact applicants for the purpose of recruitment selection ● To provide information regarding recruitment ● For recruitment selection ● To determine the placement after employment ● For personnel management after hiring |
| Personal information about shareholders | ● To exercise rights and fulfill obligations under the Companies Act ● To provide various benefits to shareholders ● To implement various measures to smooth the relationship between shareholders and the Company. ● To manage shareholders, such as creating shareholder data in accordance with the prescribed standards based on various laws and regulations. |
| Personal information acquired in connection with audio recording, image recording, etc. | To develop voice recognition and voice authentication systems, etc., provide services, customize, improve functionality, operate, evaluate, and perform other related tasks |
| Personal information acquired in connection with development and business outsourcing, and personal information entrusted by ASP service providers | To develop systems and software, provide, customize, operate, and evaluate ASP services, and perform other related tasks within the scope necessary for the performance of the commissioned work (the scope of the purpose of use notified to the individual by the commissioner). |
| Personal information obtained through publicly available or commercially available media, etc. | For sales promotion activities, such as sending information about our products and services and announcements of seminars and events |
| Personal information acquired in connection with recording telephone inquiries | To confirm the content of the response and improve the quality of the response |
| Personal information obtained from security camera recordings | For crime prevention purposes |
| our company'sWebsitePersonal information obtained on the site andCookie情报 | AcquiredCookieWait■To understand usage by linking this information with personal information held by our company and analyzing it, and to use this information to improve our services, provide information on products and events, etc., and for sales activities. |
■CookiePlease refer to "Site Usage" for information on changing the settings.
Inquiries, complaints and consultation desk regarding the handling of personal information
For inquiries regarding personal information, please contact us using the form below.
Inquiry about personal information
The name of the certified personal information protection organization to which our company belongs and the address for complaint resolution.
Name of authorized personal information protection organization
Japan Institute for Promotion of Digital Economy and Society
Where to apply for resolution of complaints
Authorized personal information protection organization secretariat
Address
Inside Roppongi First Building, 106-0032-1 Roppongi, Minato-ku, Tokyo 9-9
Phone number 03-5860-7565 0120-700-779
Regarding procedures for requesting disclosure, etc.
With regard to the following personal information held by our company, the individual or their representative may make the following requests: (1) request for disclosure, (2) request for notification of purpose of use, (3) request for disclosure of records of provision to a third party, (4) request for correction, (5) request for addition, (6) request for deletion, (7) request for suspension of use, erasure or suspension of provision to a third party (hereinafter (1) to (7) are collectively referred to as "requests for disclosure, etc.").
| Types of personal information | purpose of use |
| Personal information about you | ● To inform customers about our products, services, events, etc. ● To respond to customer inquiries regarding our products, services, etc. ● To send our products to customers ● To provide our services to you - To bill customers for product prices, service fees, etc. ● To enter into and perform a contract with you. ● For research and development, quality improvement, and research and analysis of our products and services |
| Personal information related to business partners | - To enter into and fulfill contracts with business partners ● To contact you regarding consultations and confirmations regarding transaction details ● To implement various measures and provide various conveniences to build and maintain smooth relationships with business partners. |
| Personal information about our employees | ● For the selection of post-employment assignments and general personnel and labor management ● For payroll calculation work ● For social insurance business ● To carry out internal business processes, administrative procedures, and administrative communications ● To manage your health |
| Personal information about applicants for recruitment activities | ● To contact applicants for the purpose of recruitment selection ● To provide information regarding recruitment ● For recruitment selection ● To determine the placement after employment ● For personnel management after hiring |
| Personal information about shareholders | ● To exercise rights and fulfill obligations under the Companies Act ● To provide various benefits to shareholders ● To implement various measures to smooth the relationship between shareholders and the Company. ● To manage shareholders, such as creating shareholder data in accordance with the prescribed standards based on various laws and regulations. |
| Personal information acquired in connection with recording telephone inquiries | To confirm the content of the response and improve the quality of the response |
The procedure for responding to requests for disclosure, etc. by email or in person is as follows:
- Where to submit requests for disclosure, etc.
For requests for disclosure, etc., please attach the required documents to the designated request form and send it by e-mail or in person.
170-6042
Sunshine 3 1nd floor, 1-60-42 Higashiikebukuro, Toshima-ku, Tokyo
Advanced Media, Incorporation.
Privacy Mark Office
Email:privacy@advanced-media.co.jp - Documents to be submitted for requests for disclosure, etc.
If you wish to make a request for disclosure, etc. by e-mail, please download the following request form [1], fill out all the prescribed items, attach the document, and send it. If you wish to make a request for disclosure, etc. during your visit, please download the following request form [1], fill in all the required information, and submit the documents [2] for identity verification. ]Please bring it with you.
[1]“Request form for disclosure of personal information, etc.”
[2] Documents for identity verification
(1) Driver's license, (XNUMX) Health insurance card, (XNUMX) Passport, (XNUMX) Pension book, (XNUMX) Basic resident card with photo, (XNUMX) Alien registration certificate XNUMX copy ((XNUMX) to (XNUMX) are copies) - Request for disclosure, etc. by a representative
If you wish to delegate the request for disclosure, etc. to a representative, please refer to Section 2 above. In addition to documents (1) and (2), please bring the following documents.
[1]“Request form for disclosure of personal information, etc.”
[2] Documents to confirm the identity of the agent
(1) Driver's license, (XNUMX) Health insurance card, (XNUMX) Passport, (XNUMX) Pension book, (XNUMX) Basic resident register card with photo, (XNUMX) Alien registration certificate. XNUMX copy ((XNUMX) to (XNUMX) are copies)
[3] Power of attorney (Please affix your seal to the power of attorney and attach the seal registration certificate for the seal. If the agent is a legal representative such as a parent, please submit the power of attorney instead of the power of attorney. You may also submit a copy of your family register or an extract that shows your relationship with the person in question, or your resident card.)
Measures taken for the safe management of personal information subject to disclosure
- Formulation of basic policy
In order to ensure the proper handling of personal information (including personal information that we have acquired or are planning to acquire), we have formulated and published a "Privacy Policy." - Establishment of regulations regarding the handling of personal information
We have established and thoroughly enforced rules regarding the protection of personal information regarding handling methods, persons in charge and their duties, etc. - Systematic security control measures
In addition to establishing a person responsible for the handling of personal information, the employee who handles personal information and the scope of personal information handled by such employee are clarified, and the person responsible is responsible in the event that facts or signs of violation of laws or regulations are identified. We have established a reporting and communication system. We regularly conduct self-inspections and conduct internal audits regarding the handling of personal information. - Personnel security control measures
We provide regular education and training to employees regarding matters to be noted regarding the handling of personal information. Matters regarding confidentiality regarding personal information are stated in the employment regulations. - physical security measures
In areas where personal information is handled, we control the entry and exit of employees, restrict the devices they bring in, and prevent unauthorized persons from viewing personal information. We take measures to prevent the theft or loss of devices, electronic media, documents, etc. that handle personal information. - Technical safety control measures
We implement access control to limit the scope of personnel and personal information databases handled. We have introduced a mechanism to protect information systems that handle personal information from unauthorized external access or software.
Last revised date September 2025, 11
