Telephone response (contact center)

Mizuho Information & Research Institute begins offering "voice recognition insurance templates" for the insurance industry

Advanced Media has released a new version of the international standard MRCP protocolAmiVoice®Announced collaboration with CTI pioneer Genesis "GVP" as the first step in developing a voice recognition server

A speech recognition and information retrieval support system aimed at achieving high compliance in call centersAmiVoice®AssistUpgrade

Advanced Media and MessageOne Form Business Alliance in Call Center Solutions Business, Jointly Developing Solutions Combining Voice Recognition and Emotion Analysis Technologies

AmiVoice®Hired in the Customer Service Department at Mitsubishi Tokyo UFJ Bank

Developed "AmiVoice® Mobile Verification", a voiceprint authentication system for mobile phones, and launched ASP-type service on October 10th

Advanced Media and Qualica Partner to Develop "CallMining(R) Solutions" for Contact Centers

Advanced Media announces collaboration with SAP Japan!

SoftBank Technology and Advanced Media Form Business Partnership for Voice Recognition Solutions for IP Contact Centers

Announcement of a product that uses voice recognition to help improve the efficiency of call center operator work