News
Telephone response (contact center)
2012Years9Month
2012.09.07
News Release
Industry first! Voice recognition system for call centers "AmiVoice® Communication Suite" New feature!
2012.09.07
Media
On Friday, September 24, 9, our call center voice recognition system "AmiVoice® Communication Suite" new features were introduced.
2012.09.07
Media
On September 24, 9 (Friday), the Nikkei Business Daily featured our call center voice recognition system "AmiVoice® Communication Suite" new features were introduced.
2012Years6Month
2012.06.15
Media
Our voice recognition technology was featured in local newspapersAmiVoice®The initiative of Mitsui Life Insurance Company, Limited, a customer of Mizuho Information & Research Institute's "voice recognition solution" that utilizes this technology, was introduced.
2012.06.13
News Release
Mizuho Information & Research Institute provides Mitsui Life with "voice recognition solution" - First provision of solution to domestic life insurance company, helping to improve the quality of customer service at call centers -
2012.06.01
Topics
Announcement of "Customer Perspective Changes Companies! VOC Utilization Seminar"

