Telephone response (contact center)

~ Voice recognition solutions for call centers are now even more accessible! ~ With VCLog, a call recording systemAmiVoice® Collaboration

- Low-cost IP telephone system "FlexPhone" and voice recognition technologyAmiVoice®Collaboration! ~An industry first! (※) Introducing a new solution for outbound telemarketing with voice recognition option!

Cloud-based voice recognition service for call centers launched!

From Thursday, November 24th to Friday, November 11th, 15, we will be exhibiting at "Call Center/CRM Demo & Conference 16 in Tokyo," the largest festival in Japan for the call center/CRM industry.

Advanced Media's voice recognition technology is used in the call recording system Voistore Pro.AmiVoice®Implemented keyword search and full text conversion of contact center recordings.

Utilize customer feedback in your business! Announcement of the VOC Utilization Seminar - How to Utilize Customer Feedback

On Thursday, October 24, 10, our company's call center voice recognition system "AmiVoice® Communication Suite" new features were introduced.

On Friday, September 24, 9, our call center voice recognition system "AmiVoice® Communication Suite" new features were introduced.

On September 24, 9 (Friday), the Nikkei Business Daily featured our call center voice recognition system "AmiVoice® Communication Suite" new features were introduced.

Industry first! Voice recognition system for call centers "AmiVoice® Communication Suite" New feature!