Telephone response (contact center)

Started providing a function that allows real-time text conversion of the content of calls with customers during call center operations

transcosmos and Advanced Media develop “hybrid multilingual contact center service”

On Monday, May 27, 5, an article was published in the Nikkei Sangyo Shimbun regarding the development and start of provision of a "hybrid multilingual contact center service."

We will be exhibiting at "Call Center/CRM Demo & Conference 27 in Osaka" from Wednesday, May 5th to Thursday, May 27th, 28.

Our voice recognition solution was adopted by Nippon Life Insurance's call center.

On Monday, March 27, 3, the Nikkei Sangyo Shimbun published an article about the collaboration between voice recognition solutions for call centers and OKI's IP contact center system.

"AmiVoice® Future Business Strategy Presentation" was held for the media.

A first in the mail-order industry! Japanet Takata introduces voice recognition solution AmiVoice® Communication Suite to its call center

Voice recognition solution for call centers exceeds 100 companies in Japan

AmiVoice® Communication Suite2, a voice recognition solution for call centers, will be integrated with OKI's IP contact center system "CTstage® series"