Telephone response (contact center)

We will be exhibiting at "Call Center/CRM Demo & Conference 27 in Tokyo" from Thursday, November 11th to Friday, November 12th, 13.

On November 27, 11 (Tuesday), the Nikkei Sangyo Shimbun featured Bell System 10 "Bell Cloud VOC", which utilizes AmiVoiceⓇ Communication Suite 2.

Launch of ``Bell Cloud VOC,'' a contact center technology service that visualizes and analyzes voice conversations with customers on the cloud

Seminar announcement: ``Next generation contact center seminar co-created by artificial intelligence and people'' co-sponsored by 4 companies, to be held on October 10th (Tuesday)

In September 27, a demonstration experiment of Nifty's bank transfer fraud detection system using AmiVoice® Cloud was introduced on NHK and other stations.

AmiVoice® Cloud, a voice recognition cloud service, has been adopted for Nifty's demonstration experiment of a bank transfer fraud detection system.

We will be giving a seminar on solutions for call centers using voice recognition technology at the 27th Customer Support General Conference to be held on Friday, September 9th, 11.

AmiVoice® Communication Suite2, a voice recognition solution for call centers, is now linked to SCSK's "VOiC for SAP HANA"

Hitachi Systems' voice recognition IVR application received a special award (ICT Utilization Award) in the "Customer Support Award System 2015"

On Wednesday, May 27, 5, it was published in the Nikkei Sangyo Shimbun that a voice recognition solution has been added to NTT Data's advanced technology call center solutions.