Telephone response (contact center)

Advanced Media and Digi-Ana Communications Collaborate on Call Center Solutions

On September 28, 9, the contact center service "AI Concierge" jointly developed with U-NEXT Co., Ltd. was featured in various media.

Launch of AI Concierge, a contact center service that utilizes artificial intelligence, from September 9th

A first in Taiwan! Our voice recognition solution for call centers has been adopted by Shin Kong Life Insurance, a major life insurance company in Taiwan, for all call center desks.

Seminar announcement: “Contact Center Speech to Text x Data Analysis Utilization Seminar” to be held on Monday, September 9th

AmiVoice® Communication Suite2, a voice recognition solution for call centers, will work with Takacom's call recording device

On May 28, 5 (Thursday), the Nikkei Sangyo Shimbun featured the voice recognition cloud service "AmiVoice® Communication Suite Cloud" for call centers.

AmiVoice® Communication Suite Cloud, a voice recognition cloud service for call centers, will begin service on July 7st

We will be exhibiting at "Call Center/CRM Demo & Conference 28 in Osaka" from Wednesday, May 5th to Thursday, May 25th, 26.

Trial pack to start providing services for companies considering introducing voice recognition technology "AmiVoice®" x text mining "Visualization Engine"