[Free increase in slots due to popular demand!] Conversation analysis solution "AmiVoice® SF-CMS", Announcement of free use campaign for AI sales negotiation analysis and summary option (β)

Automate the recording, summarization, and analysis of business negotiations and customer service with voice recognition and generative AI

Due to positive reception of the free use campaign for the conversation analysis solution "AmiVoice SF-CMS" AI sales negotiation analysis and summary option (β), which began on Wednesday, October 2024, 10, we have decided to add five additional companies.
You can try out "AmiVoice SF-CMS" and the "AI Sales Negotiation Analysis and Summary Option (β)" at no cost.

About "AmiVoice SF-CMS"

This is a conversation analysis solution that uses speech recognition and generative AI to automate the conversion, storage, and analysis of business negotiations and customer service into text. By analyzing the results of conversation transcription and revealing hidden problems and areas for improvement, it contributes to solving various business issues, including improving sales capabilities and preventing customer harassment.
In addition to converting the entire conversation into text, it also has many other features, such as sentiment analysis, automatic evaluation of the quality of sales negotiations, automatic popup of reference materials by keyword spotting, and help notifications for administrators, helping to visualize the content of sales negotiations and customer service and improve their quality.
https://salesboost.advanced-media.co.jp/sf-cms.html

■ Usage Scenarios

■ Recommended for people like this
・Sales staff who conduct business negotiations and serve customers
・Managers who aim to strengthen the entire sales organization, such as by implementing training based on the content of sales negotiations by top performers
・Planning department staff who want to collect VoC data from business negotiations and use it to improve services
・Risk managers who want to use sales negotiation records as evidence for countermeasures against customer harassment and compliance violations

About the AI ​​Sales Negotiation Analysis and Summary Option (β)

The AI ​​Sales Negotiation Analysis and Summary Option (β) offered in this campaign is a new function that automates the summarization and analysis of sales negotiations by linking "AmiVoice SF-CMS" with "Azure OpenAI Service" provided by Microsoft.
If you are interested, please contact us using the application form below.

1) AI sales analysis (contract probability analysis, customer analysis)
From the text of the sales negotiations, we can determine whether the customer has a positive or negative opinion of the contract, analyze any concerns, etc. It is also possible to output improvements and next actions for future sales negotiations.
In addition, the system automatically classifies the customer's thinking tendencies into "analyzer type" or "promoter type" etc., and suggests how to proceed with sales negotiations, including appropriate methods of appeal and points to note.

②AI summary (simple summary/minutes format)
The content of business negotiations is automatically summarized based on the full text of the negotiations.You can choose the format that best suits your needs from two methods: a "simple summary" that concisely summarises the main points of the negotiations, and a "minutes format" that organizes the important parts of sales activities in an easy-to-review format.

By using "AmiVoice SF-CMS" together with the AI ​​sales negotiation analysis and summary option (β), you can automate the recording, summarization, and analysis of sales negotiations. Furthermore, by linking the results of the AI ​​sales negotiation analysis and summary to various external systems such as SFA and CRM, you can efficiently store sales negotiation content and use data.

Inquiries regarding this matter

SDX Division
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