Homechevron_rightNewschevron_rightTopicschevron_rightWe have strengthened the integration between AmiVoice® Communication Suite2, a voice recognition solution for call centers, and Plus Alpha Consulting's text mining system "Visualization Engine"

We have strengthened the integration between AmiVoice® Communication Suite2, a voice recognition solution for call centers, and Plus Alpha Consulting's text mining system "Visualization Engine"

Alpha Consulting's "Visualization Engine" is a text mining tool that is already used by over 1000 customers, including financial institutions, major mail order companies, and major food and beverage manufacturers.
By strengthening this partnership, "Visualization Engine" will be able to more accurately analyze and utilize conversation data, including a summary function for voice recognition, data processing functions, and specialized analysis functions for voice recognition data. We will provide various functions to enable this by the end of the year.
Additionally, starting today, we will begin offering a trial pack that includes AmiVoice Communication Suite 2 and the "Visualization Engine". By using each application's actual usability, functions, recognition accuracy, analysis output, etc. through actual work, we support smooth deployment to full-scale operation.

■Plus Alpha Consulting Release
http://www.pa-consul.co.jp/corporate/information/detail.php?id=190

Japan's No.1 in Market ShareJapan's No.1 in Market ShareAmiVoiceⓇAmiVoiceⓇ

*Source: ecarlate LLC "Voice Recognition Market Trends 2025"
Speech recognition software/cloud service market

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