The company was recognized for its improved work efficiency through voice input and for its rapid information sharing through data management.
Advanced Media Inc. (Head office: Toshima-ku, Tokyo; Chairman and CEO: Suzuki Kiyoyuki; hereinafter "Advanced Media") has customized its construction process management platform service "AmiVoice Super Inspection Platform" for condominium preview events and introduced it for preview events for Nomura Real Estate Co., Ltd.'s (Head office: Shinjuku-ku, Tokyo; President and CEO: Matsuo Daisaku; hereinafter "Nomura Real Estate") new condominium series "Proud."
"AmiVoice Super Inspection Platform" customized for Nomura Real Estate
At Nomura Real Estate, when a buyer found scratches or dirt on the walls or floors or malfunctions in the facilities during a preview to check the condition of the interior of the apartment before handover, the person in charge would hand-record each of the issues pointed out by the buyer on the blueprint. Because the hand-written blueprints were managed on paper, it was difficult to smoothly share the details of the buyer's issues with partner companies, and management became cumbersome, making paperless a challenge.
To solve such problems, we have the No. 1 domestic market share ※ 1 We have decided to introduce "Finishing Inspection," one of the features of the "AmiVoice Super Inspection Platform," which is equipped with AmiVoice, an AI voice recognition system, to improve the efficiency of inspection work.
The key factors in the implementation were paperless data management, smooth information sharing of any issues, and the flexibility and customizability of the tools to be implemented.
"AmiVoice Super Inspection Platform" can be flexibly customized to meet the needs of your company. This time, we customized the UI to match Nomura Real Estate's preview event format and also added a signature function.
The flexible customizability, such as modifications to fit the dedicated format, our technical capabilities, the realization of a paperless system through data management, and the high accuracy of voice recognition that can handle technical terms in the construction and real estate fields were highly evaluated, leading to this introduction. Furthermore, it is expected that the quality of customer service will improve by making it easier to share suggestions with construction companies, and Nomura Real Estate aims to introduce it at all preview events for "PROUD" handled by Nomura Real Estate in the Tokyo metropolitan area.
With the introduction of this system, it is now possible to simply tap the area on the drawing where you want to input the points of concern, and then speak into the tablet device to input the relevant area, detailed parts, and comments from the buyer, such as "balcony, aluminum sash, two scratches." In addition, since input is possible even in an offline environment, it can be used on high floors of tower apartments, etc. ※ 2 .
In addition, it is possible to take photos, and the details of the issues and photos of the relevant areas can be managed as a set of data, which helps to reduce human error and improves work efficiency. The number, details, and images of issues can be shared with the construction company in real time, making it easier to contact partner companies and enabling smart repairs to be carried out while the buyer is touring the common areas.
[Comment from Nomura Real Estate]
At previews before the introduction, customers would print out floor plans on A3 paper as "preview sheets" to record any concerns they had about the finished building, and write down any points they had raised and their details. As we looked into the trend of digitalizing our internal operations, we learned about the existence of construction inspection systems, and customized the "AmiVoice Super Inspection Platform," which has high accuracy in voice input, for previews and used it on a trial basis for several properties. Some construction companies were already using the system to conduct inspections, and we received appropriate advice on how to re-customize the inspection system for previews. We decided to fully introduce the system because it would lead to improved customer satisfaction. Previews involve a lot of work for construction companies and those involved in running previews, so we will operate the system in a way that contributes to improving work efficiency and reducing the burden of the system through full-scale introduction.
Toshiaki Fukami, CS Promotion Division, Sales Promotion Department, Nomura Real Estate Co., Ltd.
Advanced Media aims to realize AISH (AI Super Humanizing), in which people enhance their capabilities through AI technology, and will continue to focus on providing services that combine AI voice recognition AmiVoice with people.
About the "AmiVoice Super Inspection Platform"
"AmiVoice Super Inspection Platform" is a platform service for iOS devices that runs building inspection apps. It uses highly accurate AI voice recognition to dramatically speed up data entry on-site, dramatically improving work efficiency at construction sites. Currently, we offer three types of lineup: reinforcement inspection, reinforcement photo management, and building finish inspection.
http://amivoice-super.com/sip/
*1 Source: ecarlate LLC “Speech Recognition Market Trends 2024” Speech Recognition Software/Cloud Service Market
*2 If you want to send data entered offline to the server, you will need to connect to the internet.
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