On July 7th (Thursday), the use of "AmiVoice Communication Suite" at Tokyo Gas was introduced on Nikkei xTech and other publications.
“Tokyo Gas uses AI to reform its call center, reversing the need to reduce PoC by 1 hours per year”
・Media name: Nikkei xTech
"Tokyo Gas customer support, knowledge, and know-how, moving away from the 'individualization' and supporting 'high-level leveling' supported by AI"
・Media name: Call Center Japan
■Click here for details on “AmiVoice Communication Suite”
https://www.advanced-media.co.jp/products/service/amivoice-communication-suite
