Products for contact centers, meeting minutes/transcription, and medical corporations/social welfare corporations that utilize the AI voice recognition engine AmiVoice have been selected as IT tools eligible for the Ministry of Economy, Trade and Industry's ``IT Introduction Subsidy 2022''.
The 2022 IT introduction subsidy will be provided to contact centers, local governments, private companies, medical corporations/social welfare corporations, etc. that wish to introduce IT tools (software, services, etc.) to cover business costs and other expenses. This is a subsidy aimed at partially subsidizing and improving management ability.
The applicable products are as follows.
■For contact centers
| Product name, overview | Subsidy rate | Subsidy amount range | |
| 1 | AI voice recognition solution for cloud-based contact centers (batch recognition) " AmiVoice MediaScriber Cloud ' Simply upload your call recording and convert it to text. It is a cloud service that is cheap, easy, and quick to start using, and allows you to easily utilize voice recognition. | One thousandth | Type A 30 to less than 150 |
| 2 | AI voice recognition solution for cloud-based contact centers (Real-time recognition) " AmiVoice RealtimeScriber Cloud ' It is a product that allows you to use voice recognition more easily and conveniently while maintaining the functions of AmiVoiceCommunicatinoSuite. | One thousandth | Type A 30 to less than 150 |
| 3 | Automatic response quality evaluation report creation tool for contact centers " AmiVoice CQM Assist ～POWERED by PERSOL WORKS DESIGN～ ' This is an automatic creation tool for response quality evaluation reports that works with the call quality evaluation function of AmiVoice Communication Suite, an AI voice recognition solution for contact centers. It was jointly developed by both companies based on Persol Works Design's operational know-how and accumulated data. Automate individual operator monitoring and greatly streamline quality control. | One thousandth | Type A 30 to less than 150 |
| 4 | AI voice recognition solution for on-premises contact centers (Real-time recognition/subscription) " AmiVoice Communication Suite ' A voice recognition solution for call centers. Powerfully supports contact center operations with a wide range of functions based on real-time voice recognition. We will improve response quality, improve customer satisfaction, improve operational efficiency, and increase sales. | One thousandth | Type A 30 to less than 150 |
| 5 | AI voice recognition solution for on-premises contact centers (Real-time recognition/outright purchase) " AmiVoice Communication Suite ' A voice recognition solution for call centers. Powerfully supports contact center operations with a wide range of functions based on real-time voice recognition. We will improve response quality, improve customer satisfaction, improve operational efficiency, and increase sales. | One thousandth | Type A 30 to less than 150 |
| 6 | AI voice recognition solution for on-premises contact centers (Batch recognition/one-time purchase) " AmiVoice Communication Suite ' The voice recordings of calls at the call center are converted into text, and the call data (text/voice) can be easily searched and confirmed. This enables a significant reduction in post-processing time and compliance measures. | One thousandth | Type A 30 to less than 150 |
■For minutes and transcription
| Product name, overview | Subsidy rate | Subsidy | |
| 1 | Stand-alone meeting minutes transcription solution (general purpose software) ■ ） " AmiVoice ScribeAssist ' This is a standalone transcription support application that can be used in a wide range of face-to-face and non-face-to-face situations, such as web conferences, business negotiations, and press conferences. It can be used in conjunction with various online conference systems, and is equipped with many functions useful for creating minutes. Japanese speech recognition and editing is possible in real time and batch. | One thousandth | Type A 30 to less than 150 |
*Requires application in combination with business process software. Please contact us.
■For medical corporations/social welfare corporations
| Product name, overview | Subsidy rate | Subsidy | |
| 1 | Medical AI voice recognition work sharing service “ AmiVoice iNote ' This is an on-premises voice recognition app equipped with a medical dictionary. You can easily record speech from your mobile device by recognizing the voice, and you can also record text input, stamps, and images/videos. Data is saved in chronological order in chat format, and the entered/recorded data can be transferred to a medical record system, etc. from dedicated software on a computer. | One thousandth | Type A 30 to less than 150 |
| 2 | Record creation support service for medical sites “ AmiVoice iNote Lite ' This is a service that supports record creation in medical settings using iOS devices. With voice input and camera functions, you can easily keep comprehensive records and transfer the data to medical terminals, etc., contributing to labor and time savings in recording work. No.1 domestic share ■ It is equipped with the voice recognition engine AmiVoice, which specializes in medical terminology, and can smoothly transcribe specialized and industry terms. | One thousandth | Type A 30 to less than 150 |
| 3 | Cloud-based medical voice input system " AmiVoice MLx ' A cloud-based voice recognition app exclusively for iOS. You can easily record speech from your mobile device by recognizing the voice, and by using a dedicated USB receiver, you can easily transfer the recorded content to a specified location on your computer. It's inexpensive and cloud-based, so you can start using it right away, whether inside or outside the facility. | One thousandth | Type A 30 to less than 150 |
| 4 | Voice input system AmiVoice Ex7 ” series (optional products) ■ ） Speech recognition software for PC. This software floats on your desktop, and by simply speaking what you want to record into a dedicated microphone, you can input it into various software such as electronic medical records and finding reports. A medical dictionary optimized for each clinical department can be expected to greatly improve productivity. | One thousandth | Type A 30 to less than 150 |
*Main software is required. Please contact us.
Click here for inquiries about IT introduction subsidies
*Source: ITR “ITR Market View: AI Market 2021” Voice recognition market sales share by vendor (2015-2021 forecast)
