On Tuesday, October 24, 10, ITOCHU Techno-Solutions Corporation, AlphaCom Corporation, Qualica Corporation, and Advanced Media Corporation co-hosted the event.
We will be holding a seminar entitled "Utilizing customer feedback in management! What everyone wants to know about how to utilize customer feedback" as detailed below.
Collect, listen, feel, see, predict, and utilize customer feedback from a management perspective
We will introduce how to utilize customer "voice" not only for customer service at contact centers, but also from a management perspective.
We are conducting a seminar titled "Making collected voices usable: What are the important things that cannot be quantified?" using voice recognition technology.AmiVoice®We will utilize this to propose ways to make customer feedback visible and usable.
We hope you will take this opportunity to attend and participate.
【Overview】
■ Date and time: Tuesday, October 2012, 10 23:14-00:17 (doors open 30:13)
■ Venue: Tokyo Conference Center, Shinagawa
Address: 108 Area Shinagawa, 0075-1-9 Konan, Minato-ku, Tokyo 36-403
http://www.tokyo-cc.co.jp/access.html
■ Capacity: 50 people
■ Participation fee: Free (advance registration required)
■ Contact number: 03-5159-5510
■Click here for details and application
