[Limited to the first 50 companies] Conversation analysis solution "AmiVoice® SF-CMS" will start a free trial for up to 2 months from November 11nd

We will be running a free trial of the conversation analysis solution “AmiVoice SF-CMS” from Monday, November 2020, 11. Limited to the first 2 companies, a trial period of up to 50 months is available.

If you wish to continue using the service after the trial period ends, we will provide you with the same microphone device you used during the trial free of charge.

[Conversation analysis solution “AmiVoice SF-CMS”, overview]

Utilizing AI voice recognition, we convert entire conversations between employees and customers at counters such as customer service, business negotiations, and face-to-face sales into text. Voice and text are saved in chronological order, allowing you to check the flow of the conversation at a glance. It can be used for compliance checks, trail record confirmation, data analysis, education, etc.

In addition, it automatically monitors conversations through quantitative evaluations such as bad words, good words, speaking speed, and foggy speech, helping to improve the quality of responses.

http://www.advanced-media.co.jp/newsrelease/18251

■Usage scene

■ Expected effects

・Visualize customer service by recording and managing conversations

・Save conversations regarding contract procedures, etc. as a trail record

・Streamline response records and business report creation through voice recognition

・Accumulate all customer opinions, requests, etc. Data can be utilized through analysis

[“AmiVoice SF-CMS” free trial, overview]

■ Implementation period:

August 2020, 11 (Monday) to September 2, 2020 (Thursday)

*If you apply on November 11nd (Monday), you can use the service for up to 2 months.

■Providing contents:

・Conversation analysis solution “AmiVoice SF-CMS” 1 license

・Microphone device

*You can choose either ① or ②.

① 01 “AmiVoice Front ST2” + 01 “AmiVoice Front HUB1”

② 1 “Peer Voice”

*Applications are limited to one set (one license + one microphone device) per company.

*Available on a first-come, first-served basis. note that.