Ricoh and Advanced Media begin business partnership in the field of voice recognition solutions

Ricoh Co., Ltd. (President and Executive Officer: Yoshinori Yamashita) and Advanced Media Co., Ltd. (Chairman and President: Kiyoyuki Suzuki) have signed a business partnership agreement in the field of voice recognition solutions. In addition to strengthening collaboration on the sales side, the two companies will leverage their strengths to jointly develop voice recognition solutions specific to industries and operations, with the aim of bringing them to market as soon as possible.

In this collaboration, Ricoh will incorporate Advanced Media's technology and solutions, which have strengths in the voice recognition field, into proposals to solve problems for customers in various industries and businesses. In addition, by combining the technology and know-how of both companies, we will jointly develop and provide cloud applications and solutions for industries and operations that utilize voice recognition technology.

In the era of the new normal, which involves preventing the spread of the new coronavirus, such as avoiding the Three Cs, we are providing solutions that utilize voice to address customers' workplaces such as offices, homes, and on-site locations. We will support our customers in carrying out their work in a new lifestyle. In addition, by converting voice into digital data and utilizing the accumulated data, we will automate and save labor in various business processes of our customers, contributing to improved productivity.

Specifically, we divide solutions that utilize voice into three areas: 1) voice communication, 2) voice recognition, and 3) voice data utilization, and develop and deepen solutions that collaborate with each other while centering on voice communication. We aim to develop and provide products that will help our customers improve their productivity and expand sales. Ricoh has been providing solutions including edge devices in the voice communication field, and we will continue to strengthen our efforts in voice recognition and voice data utilization in order to provide optimal proposals to each customer.

Advanced Media has been providing speech recognition systems for companies for many years, with our proprietary speech recognition technology AmiVoice, which can recognize natural human speech with high precision, as its core. In addition to providing value to customers involved in various industries and operations, we have always led the industry in this field based on our high technological capabilities and the know-how we have cultivated over many years.

The Ricoh Group has defined the value it provides to customers as "EMPOWERING DIGITAL WORKPLACES," and is working to transform from an OA manufacturer to a digital service company. By supporting the digital transformation of workplaces, we help our customers improve operational efficiency and productivity.

Ricoh Group and Advanced Media will continue to support communication among workers by providing digital services that are more attractive to customers using technologies such as voice recognition, and to support the work styles required in the new normal era. We will help you reform the way you work.

*The company names, product names, and service names mentioned in this press release are trademarks or registered trademarks.

【Related information】

[About Advanced Media Co., Ltd.]

Advanced Media is developing its business in three formats: solution business, product business, and service business, centered on the voice recognition technology "AmiVoice", including call center, medical, manufacturing/logistics/distribution, construction/real estate, and conference It is used in a wide range of industries including recording, education, mobile, and robots. "AmiVoice" is an intelligent human based on voice recognition that, unlike conventional voice recognition, which is centered on machines, when a person speaks naturally to a machine, it responds, records, and performs actions just like a human. It's an interface. Advanced Media aims to realize natural communication between humans and machines and create a prosperous future.

http://www.advanced-media.co.jp/

[About Ricoh Group]

The Ricoh Group provides products, services and solutions centered on office imaging equipment, production printing, industrial products, digital cameras, etc. in approximately 200 countries and regions around the world. (Ricoh Group consolidated sales for the fiscal year ended March 2020, 3 were 2 billion yen). For more than 85 years since our founding, we have provided high technological capabilities, outstanding customer service, and proactively worked towards a sustainable society.

EMPOWERING DIGITAL WORKPLACES

– Make people work smarter. The Ricoh Group works with customers to realize various workplace transformations through technology and service innovation.

For more information, please click here.

https://jp.ricoh.com/