Japan's first collaboration with Veeva Systems, Inc.'s CRM realized
Advanced Media Co., Ltd. (Headquarters: Toshima-ku, Tokyo; Chairman and President: Kiyoyuki Suzuki; hereinafter referred to as "Advanced Media")'s "speech recognition browser" will be used by pharmaceutical manufacturer AbbVie Co., Ltd. to support the creation of daily sales reports on iPads. I was hired by the company (headquarters: Minato-ku, Tokyo). This is the first daily report creation support for a pharmaceutical manufacturer using voice recognition (according to our research). Full-scale operation began in November 2013 for sales personnel.
AbbVie LLC uses Veeva CRM, a cloud CRM solution from Veeva Systems, Inc.*, on iPads for its sales activities. Keyboard operability for entering text on smartphones and tablets is inferior to that on mobile computers, so the speed of creating daily reports and the reduction in information density have become major issues. Advanced Media, which has a track record of providing sales report creation support to major beverage manufacturers, will now provide a voice recognition browser. This will be Japan's first collaboration with Veeva Systems, Inc.'s CRM using voice recognition, with the aim of further improving the efficiency of sales activities.
Because it takes time to enter information, you would have to take the time to type it in after returning to work, but if you use voice, you can input it instantly without taking the time. Since such information can be entered easily, it also improves the quality and quantity of report content.
In order to accommodate specialized medical terms such as "plaque psoriasis" and "adalimumab," we analyzed the report documents accumulated over the past year and customized a new dictionary. By using voice input, we expect to reduce input time by 1% compared to conventional methods.
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Advanced Media will continue to focus on providing new solutions and customer services that contribute to operational efficiency.
注 釈
*Veeva Systems, Inc. is a global leading pharmaceutical CRM company headquartered in the United States. A leading provider of industrial cloud software solutions for life sciences, including the pharmaceutical industry. The company provides the CRM solution service ``Veeva CRM,'' which is based on the cloud environment of US software giant ``Salesforce.com.''
[COMPANY PROFILE]
<Advanced Media Co., Ltd.>
Representative: Kiyoyuki Suzuki, Representative Director, Chairman and President
Head Office: 3th floor, Sunshine City Cultural Hall, 1-4-6 Higashiikebukuro, Toshima-ku, Tokyo
URL: http://www.advanced-media.co.jp/
Established: December 1997
Capital: 45 yen (9,609 shares) (as of the end of September 15,282,200)
Business details: ◆AmiVoice®"Solution business" that plans, designs, and develops voice recognition solutions that incorporate
◆AmiVoice®"License business" that provides application products that incorporate
◆For services to internal users and general consumersAmiVoice®"Service business" to provide
``Voice Input Mail'' won the ``Software Product of the Year® 2008'' (SPOTY2008) sponsored by the Information-technology Promotion Agency (IPA), an affiliated organization of the Ministry of Economy, Trade and Industry.
[Inquiries regarding this matter]
■Press relations
Business Administration Department Public Relations Team
TEL：03-5958-1307
FAX: 03-5958-1032
Email:press@advanced-media.co.jp
■Customer
Advanced Media, Inc.
Cloud Business Department Nishioka
TEL：03-5958-1522
FAX: 03-5958-1033
Email:info@advanced-media.co.jp
[Copyright/Trademark]
Copyright 2013 Advanced Media, Inc.
AmiVoice®and logo are registered trademarks of Advanced Media. .
Company names and product names mentioned are registered trademarks and trademarks of their respective companies.
