By improving and standardizing the quality of sales negotiations, we aim to create a sales organization where everyone can achieve results.
Advanced Media Co., Ltd. (Headquarters: Toshima-ku, Tokyo; Representative Director, Chairman and President: Kiyoyuki Suzuki; hereinafter referred to as "Advanced Media") has the No. 1 market share in Japan.On September 1, XNUMX, We have officially released "AmiVoice SalesAgent," a solution that supports sales negotiations in real time by utilizing AI voice recognition AmiVoice, generation AI, and emotion analysis. By improving and standardizing the quality of sales negotiations, it strengthens the entire sales organization and helps maximize sales results.
In recent years, the complexity of products and the diversification of customer needs have progressed rapidly, requiring sales representatives to possess more advanced response and proposal skills than ever before. Furthermore, according to the effective job opening ratio by occupation released by the Ministry of Health, Labour and Welfare, the ratio for sales positions is 2.30, which is higher than the 0.34 for general office positions and the 1.97 for retail positions, indicating a serious shortage of personnel.On September 2, XNUMX, With a shortage of sales personnel, the scope of work per person is expanding, and the amount of time that must be spent on tasks other than sales negotiations is on the rise.
These factors have led to a problem where sales representatives are unable to allocate sufficient time to engaging with customers, which should be their primary focus.
In this context, we developed "AmiVoice SalesAgent" as a solution to support the creation of sales organizations that can consistently deliver results. AI provides real-time support to sales representatives from the moment they start negotiations, automating information organization and review. This not only supports individual sales activities but also raises the overall sales capabilities of the organization.
This solution automatically displays necessary information in real time from conversations during sales negotiations, and automatically organizes and analyzes important information after the negotiation, thereby streamlining the sales process and standardizing the quality of responses.
"AmiVoice SalesAgent" began offering a beta version in January 2026, and after receiving positive feedback from trial users that it could be reliably used in actual sales situations, the official release has now been decided.
To maximize the effectiveness of generating AI, it is crucial that the input data is accurate. During the development and testing of the beta version of "AmiVoice SalesAgent," we reaffirmed that the accuracy of the sales negotiation content linked to the generating AI is a critical factor affecting the processing accuracy of real-time support and analysis.
This solution has the No. 1 market share in Japan.On September 1, XNUMX, By utilizing AmiVoice, our AI speech recognition technology, we accurately transcribe business negotiation content into text. By improving the accuracy of speech recognition, which serves as the starting point for the generating AI's analysis, the AI can correctly understand the business negotiation and provide more accurate analysis and support.
Furthermore, with the official release, we have established a support system to ensure that our customers can use the product with peace of mind. We will provide continuous support from implementation to operation, and support its adoption and utilization in sales teams.
Advanced Media will continue to work on further improving the usability of "AmiVoice SalesAgent," and will also promote integration with external systems and expand its scope of use. Furthermore, by leveraging the analysis of individual sales representatives' negotiation trends and skills, we will support the creation of sales organizations that can consistently deliver results through functional enhancements that lead to more practical sales capabilities.
Main features of "AmiVoice SalesAgent"
1. Instantly transcribe the content of business negotiations into text, and visualize the emotional shifts of both the sales representative and the customer.
AmiVoice, an AI-powered speech recognition system, transcribes sales and customer conversations in real time during business negotiations, displaying the speaker and their statements linked together. Furthermore, sentiment analysis visualizes the atmosphere of the negotiation and the customer's reactions, supporting improved communication skills for sales representatives.
2. Utilizing AI generation to prevent overlooking important details and automatically display relevant documents, thereby supporting business negotiations in real time.
By utilizing GPT to analyze sales negotiation content in real time, we provide multifaceted support to sales representatives, such as preventing oversights in confirming important details and presenting relevant materials. By extracting and displaying items that need to be confirmed during a sales negotiation as tasks, we achieve standardization and efficiency in sales.
3. After the business negotiation is completed, the content is automatically analyzed using six criteria.
After a sales negotiation is completed, the app automatically analyzes six items: "Sales Negotiation Analysis," "Skill Analysis," "Sales Negotiation Minutes," "Sales Negotiation Assistant," "Summary," and "Tasks." From these analysis results, up to three items can be selected and displayed on the screen at the same time.
・Business negotiation analysisBased on quantitative indicators such as the proportion of speaking, the frequency of speaker changes, and the number of questions asked, we visualize the speaking tendencies of each person in charge and each speaker.
Skill analysisThis system evaluates and visualizes the communication skills of sales representatives who participated in business negotiations, such as their ability to convey information and listen to others.
• Meeting minutesThis feature displays the full transcript of conversations transcribed in real time during business negotiations. It also allows for audio playback of each utterance and keyword searches.
Sales negotiation assistantYou can save the details of your interactions with the "Sales Assistant" during a business negotiation as a history and review it later.
·overviewThis allows you to summarize the details of the business negotiation and understand the customer's needs.
·taskIt displays a to-do list extracted based on the details of the business negotiation, facilitating a smooth transition to the next action.
4. Organize and manage multiple business negotiations by project.
Multiple negotiations can be linked to a project, allowing you to organize and manage the progress and content of each project. Past negotiation history can be searched by criteria such as "date" and "keyword," making it easy to understand the progress of a project.
5. Secure operation that can be used even in business negotiations involving confidential information.
You can use AmiVoice, an AI speech recognition system, to provide highly accurate transcriptions in a secure local environment without disclosing any information to the outside world. This system offers excellent cost performance by reducing the communication and maintenance costs incurred when using a cloud server. Furthermore, the application server is provided in an on-premise environment, and the cloud service for the generation AI can be used in the Azure environment of your contract, ensuring secure operation.
Furthermore, with the official release, we have established a support system that provides continuous assistance from implementation to operation, so you can use it with peace of mind.
6. Supports flexible microphone configurations to accommodate all types of business negotiation scenarios.
The microphone configuration for business negotiations can be flexibly selected. It supports "monaural recording" with a single microphone, "stereo recording" with separate microphones for salesperson and customer, and "multi-channel recording" utilizing multiple audio sources such as Microsoft Teams. Even in mono recording, speaker dilation can be used to separate the speech of the salesperson and customer.
About the webinar
To coincide with the official release of "AmiVoice SalesAgent," we will be holding a seminar to introduce a system that utilizes voice recognition and an AI agent to provide end-to-end support, from real-time assistance during sales negotiations to post-sales review.
Eliminate reliance on individual expertise and create a sales organization where everyone can sell. | |
|---|---|
| Schedule | Thursday, August 4 23:11-00:11 *The session is expected to last approximately 30 minutes, including time for questions and answers. |
| Venue | Zoom |
| Entry fee | Free |
| Application/details | If you apply using the form at the URL below, you will receive a viewing URL via an automated email. |
| Remarks | *This seminar will be held online (webinar). |
| Contact Us | Advanced Media, Inc. |
About the "AmiVoice SalesBoost" series
With the aim of promoting "sales enablement" aimed at strengthening and improving sales organizations, we have the No. 1 domestic market share.On September 1, XNUMX, Using AmiVoice, an AI voice recognition system, we have launched a series of solutions called "AmiVoice SalesBoost" in October 2024 that accelerate digital transformation in sales activities.
The solutions currently offered include "AmiVoice SalesAgent," a next-generation sales support solution that utilizes AI to assist with sales negotiations in real time; "AmiVoice SF-CMS," which visualizes and analyzes customer service and sales negotiation conversations; and "AmiVoice RolePlay," which uses AI to enable efficient sales training. By combining these solutions, we are building a cycle that continuously supports the skill improvement of the entire sales organization.
・Details of the "AmiVoice SalesBoost" series
https://salesboost.advanced-media.co.jp/
・“AmiVoice SalesAgent” details
https://salesboost.advanced-media.co.jp/salesagent/
・"AmiVoice RolePlay" details
https://salesboost.advanced-media.co.jp/roleplay/
・“AmiVoice SF-CMS” details
https://salesboost.advanced-media.co.jp/sf-cms/
*1Source: ecarlate LLC "Speech Recognition Market Trends 2025" Speech Recognition Software/Cloud Services Market
*2 Source: Ministry of Health, Labour and Welfare, "General Employment Placement Situation (January 2026)," Job-Specific Job Opening Ratio
https://www.mhlw.go.jp/content/11602000/001660247.pdf
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