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Business Application Packages
AmiVoice by Advanced Media is the best choice for business-related speech recognition.
AmiVoice is a tool for sales force automation (SFA), increasing the efficiency of in-house operations, and reducing costs. It also meets the speech recognition needs of customers.
Speech recognition is highly effective in improving efficiency and service
In the business environment, speech recognition allows great advances in efficiency and service. Performing formerly labor-intensive tasks using speech recognition will support smooth operations.
Responding to customer needs: our commissioned development Solution Support Business
Advanced Media has heard many customers say, “If only we could use speech recognition to do this!” Advanced Media is responding to those needs through its commissioned development Solution Support Business. Advanced Media has already developed services requested by customers, working in close cooperation with the requesting firms. This development service features the flexibility to respond to the needs of each individual customer
AmiReception® automated reception device
Firms can use speech recognition with their internal telephone lines as an automatic link between its visitors and the employees they have come to see. This can eliminate the labor and training costs associated with reception operations, while offering enhanced efficiency. The value of this powerful tool recently grew with the enactment of the Law concerning the Protection of Personal Information, which makes it difficult to place telephone directories with employee names at reception desks.
The AmiVoice Dialer links both outside and in-house lines (caller) with a company’s in-house lines (receiver), allowing a caller to connect to the right person just by speaking his name, without knowing his extension number or requiring telephone assistance. In-house directories containing personal information can be eliminated from employees’ desks.
AmiVoice Reporter stores operating report data and the substance of negotiations with customers in the form of both speech and text. This system supports the creation of reports by employees on sales calls or meetings outside the company, which is difficult to accomplish using only PDAs and mobile telephones.
This is a verification ASP service provided via mobile telephone. Personal authentication is accomplished simply by the user speaking once for approximately three seconds into a mobile phone in which his voice pattern has been pre-registered. The hardware required is inexpensive in comparison with other biometrics systems, which suits it for use in place of existing identification and password systems.
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